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Student Complaints

 

The University is committed to providing an environment that is free from discrimination and affirms the rights of all its members to be treated with dignity and respect.   The University takes allegations of physical misconduct, abusive behaviour and sexual misconduct very seriously and may take action, including disciplinary action, in response to a complaint. 

An overview of how the University prevents and responds to harassment and sexual misconduct is at: Harassment and sexual misconduct | Student Support.  

You don’t have to report an incident, that is entirely your choice. These pages explain the different ways you can report, if and when you feel ready. If you are looking for emotional or practical support without reporting, visit our support page. Getting support now doesn’t affect your ability to report later - the decision is always yours.   

If you have experienced and/or witnessed inappropriate behaviour from a student or member of staff, there are different disclosing and reporting options available to you. The reporting options available are outlined on the pages below, with direct access to forms and procedures.   

This section of the website provides information on:  

In addition to the Office of Student Conduct, Complaints and Appeals (OSCCA) Procedures, there are a number of other University Procedures and Policies which can be used to assess and act following a report of inappropriate behaviour:  

  • Staff and Students Relationships Policy and associated Guidance (Intimate relationships between staff and students for whom they have a professional responsibility are prohibited. Close personal relationships between staff and students for whom they have a professional responsibility, are strongly discouraged).  

If you have any questions about the information on these pages, please contact OSCCA via OSCCA@admin.cam.ac.uk. You can use the same email address to provide any feedback on the procedures or accompanying forms.   

Support for Students  

There are a number of places where you can receive independent support and advice regarding University procedures and support for your wellbeing. Further information and links can be found on our support page