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Student Complaints

 

The University is committed to providing an environment that is free from discrimination and affirms the rights of all its members to be treated with dignity and respect.  The University will not tolerate harassment of one member of its community by another, nor sexual misconduct.  The University takes allegations of physical misconduct, abusive behaviour and sexual misconduct very seriously and may take action, including disciplinary action, in response to a complaint. A complaint can be from a student, staff member or member of the public (if the member of public is the specific victim).  

The University does not pressurise students subjected to inappropriate behaviour to report, or to report within a certain timeframe but it urges any student who has been affected by others' behaviour to seek support either within the University or College or from an external organisation. Information on the support available to you can be found here.  

This section of the website provides information on: 

  • Reporting behaviour of students 

  • Reporting behaviour of staff  

  • What to do if your behaviour has been reported 

  • Anonymous reporting 

In addition to the Office of Student Conduct, Complaints and Appeals (OSCCA) Procedures (Student Complaint Procedure and Student Disciplinary Procedure), there are a number of other University Procedures and Policies which can be used to assess and act as a result of a report of inappropriate behaviour: 

If you have any questions about any of the procedures or policies referred to in this section of the website, please contact OSCCA via OSCCA@admin.cam.ac.uk. You can use the same email address to provide any feedback on the procedures or accompanying forms.  

Support for Students 

There are a number of places where you can receive independent support and advice regarding University procedures and support for your wellbeing. Further information and links can be found here.