The Office for Student Conduct, Complaints and Appeals

We are part of Student Operations a team within the Academic Division, part of the Unified Administrative Services of the University.

The Office of Student Conduct, Complaints and Appeals (OSCCA) provides procedural advice, case handling and oversight of a number of student procedures, which you can find on the web pages in this section. In addition, the Office handles responses and is the point of contact  for the external ombudsman, the Office of the Independent Adjudicator (OIA), with whom students can raise complaints following the completion of an internal University procedure.

Each year, the Office provides a report for the University outlining case figures and analysing potential trends, the Report is considered by the relevant University committees and decision-makers.

• The OSCCA 2017/18 Annual Report
• ​The anonymous tool for reporting harassment and sexual misconduct - 2017/18 report

How to contact us

Email address

Postal address

We do not encourage contact by post, but where this is necessary, please send correspondence to:

Members of the Office for Student Conduct, Complaints and Appeals