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Student Complaints

The Office for Student Conduct, Complaints and Appeals

We are part of Student Operations a team within the Academic Division, part of the Unified Administrative Services of the University.

Email address

Send any general questions or completed applications and evidence to:
 
We also use the following alternative email addresses:

Postal address

We do not encourage contact by post, but where this is necessary, please send correspondence to:

Office of Student Conduct, Complaints & Appeals
4 Mill Lane
Cambridge 
CB2 1RZ

From the end of March 2019, our Office will be relocating, our new correspondence address will be:

Office of Student Conduct, Complaints & Appeals
University of Cambridge
Student Services Centre
Bene't Street
Cambridge
CB2 3PT
 

Members of the Office for Student Conduct, Complaints and Appeals

Sarah d'Ambrumenil Head of the Office (7)65440

sed52@admin.cam.ac.uk

Nikki Bannister Deputy Head of the Office (7)66237

nikki.bannister@admin.cam.ac.uk

Susan Reed Administrative Officer (7)61816

Susan.Reed@admin.cam.ac.uk