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Student Complaints

The Office for Student Conduct, Complaints and Appeals

We are part of Student Operations a team within the Academic Division, part of the Unified Administrative Services of the University.

Email address

Send any general questions or completed applications and evidence to:
We also use the following alternative email addresses:

Postal address

We do not encourage contact by post, but where this is necessary, please send correspondence to:

Office of Student Conduct, Complaints & Appeals
University of Cambridge
Student Services Centre
Bene't Street

Members of the Office for Student Conduct, Complaints and Appeals

Sarah d'Ambrumenil Head of the Office (7)65440

Nikki Bannister Deputy Head of the Office (7)66237

Chris Down Investigator (7)64971
Susan Reed Administrative Officer (7)61816