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Student Complaints

The Office of Student Conduct, Complaints & Appeals

The Office of Student Conduct, Complaints and Appeals (OSCCA) provides procedural advice, case handling and oversight of a number of student procedures including: complaints; the review of examination results; fitness to study; harassment and sexual misconduct; discipline; and a number of final appeal stage processes, for example, fitness to practise. In addition, the Office handles responses and is the point of contact  for the external ombudsman, the Office of the Independent Adjudicator (OIA), with whom students can raise complaints following the completion of an internal University procedure.

Below, is an overview of the formal student processes available for students.  You can find a pdf version here, which includes clickable links to the relevant webpages for each procedure.